Effective date: August 27, 2026
1. Information we collect
We may collect information you provide directly, including your name, company name, email address, telephone number, service interests, appointment details, call or message content, and information submitted through forms. We may also collect technical information such as IP address, browser type, device information, referring pages, and website activity.
2. How we use information
We use information to respond to inquiries, schedule strategy calls, provide and improve our services, configure customer-response systems, communicate about appointments or services, maintain security, prevent abuse, comply with law, and understand website performance.
3. Calls, texts, and email
If you provide contact information and consent to communications, Velcran or RMS Mobile Consulting LLC may contact you regarding your inquiry or services by phone, text message, or email. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may reply STOP to opt out of text messages and may use the unsubscribe option in marketing emails.
4. Service providers and disclosures
We may share information with service providers that help us operate our website, communications, scheduling, hosting, analytics, payment, or AI-enabled services. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.
5. AI-assisted services
Interactions with an AI receptionist or automated system may be processed to respond to you, create records, route inquiries, schedule appointments, improve service quality, or perform a customer’s configured workflow. Do not provide highly sensitive information unless specifically requested through an appropriate secure process.
6. Cookies and analytics
We may use cookies and similar technologies for essential site functions, preferences, security, and analytics. Browser settings may allow you to limit cookies, although parts of the website may not work as intended.
7. Data retention and security
We retain information for as long as reasonably necessary for the purposes described here, our contractual obligations, dispute resolution, security, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. To make a request, call 1-888-728-9658 or contact us through velcran.com. We may need to verify your identity before completing a request.
9. Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Changes and contact
We may update this policy and will post the revised effective date on this page. Questions may be directed to RMS Mobile Consulting LLC through velcran.com or by calling 1-888-728-9658.